Official Documents

Privacy Policy sjo77 — Malaysia User Data Protection

Your privacy is our priority. This policy clearly explains how sjo77 collects, uses, stores, and protects your personal information when you use our platform.

Updated: 1 January 2026
256-bit SSL
Encrypted Data
No Data Sales
Full User Control
This Privacy Policy applies to all users who access the SJO77 platform via sjo77.fun and our mobile app. By using our services, you agree to the practices described in this policy.

1. Introduction

Sjo77 understands that privacy is more than a word — it is a fundamental right of every user. We are committed to handling your personal information with full responsibility, transparency, and integrity.

The SJO77 platform is an online entertainment destination serving users in Malaysia. In the course of providing quality services, we need to collect certain personal information to enable account registration, financial transaction processing, legal compliance, and ongoing improvement of the user experience.

This Privacy Policy is designed to give you a clear and comprehensive overview of:

  • Types of information we collect and how it is collected
  • The actual purpose for which the information is used
  • Third parties that may receive limited access to your information
  • Security measures we take to protect your data
  • User rights regarding their personal information

We encourage you to read this document carefully in its entirety. If any section is unclear, our support team is available to assist via Live Chat, accessible 24 hours a day.

2. Information Collected

Sjo77 only collects information that is strictly necessary to provide a secure, fair, and compliant service. The following are the categories of information we collect:

Category Type of Information How It Is Collected
Personal Identity Full name, date of birth, identification number (MyKad/passport), gender Registration form, KYC process
Contact Information Phone number, email address, residential address Registration form, profile update
Financial Data Bank account number, bank name, digital wallet information Deposit and withdrawal process
Technical Data IP address, device type, web browser, operating system, device ID Automatically during platform use
Activity Data Game history, transactions, login records, bonus activity Automatically during gameplay
KYC Documents MyKad/passport copy, proof of address, bank statement User uploads
sjo77 never directly collects credit or debit card information. All payment transactions are processed through third-party payment gateways with their own PCI DSS certification, ensuring your sensitive financial data never passes through our servers.

3. How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. sjo77 uses your data for the following purposes:

Account Management & Identity Verification

  • Creating and managing your user account
  • Verifying your identity through the KYC process to meet compliance requirements
  • Processing login requests and ensuring the security of your account
  • Sending important account notifications such as transaction confirmations and security alerts

Financial Transaction Processing

  • Processing deposits and withdrawals accurately and promptly
  • Verifying ownership of the payment method used
  • Detecting and preventing suspicious or potentially fraudulent transactions
  • Retaining transaction records for the period required by law

Service Improvement

  • Analyzing usage patterns to improve the gaming experience
  • Personalizing promotional content and game recommendations for greater relevance
  • Identifying and resolving platform technical issues more efficiently
  • Running A/B tests to improve the user interface

Legal Compliance & Crime Prevention

  • Fulfilling reporting obligations to relevant authorities when required
  • Detecting and preventing money laundering and financing of illegal activities
  • Supporting official investigations by legal authorities when directed to do so
sjo77 does not use user data for any third-party advertising purposes without your explicit consent, and does not sell personal data to any external commercial party.

4. Information Sharing

Sjo77 does not sell, rent, or trade your personal information to third parties for commercial purposes. However, there are limited situations where sharing information is necessary and legally permissible:

Trusted Service Providers

We work with selected third-party service providers to operate our platform. These include cloud infrastructure providers, payment solution providers, and data analytics companies. All partners are bound by strict confidentiality agreements and are only permitted to process your data under SJO77's instructions.

Game Providers

Some of your game data is shared with game software providers to ensure games function correctly, resolve game outcome disputes, and maintain the integrity of game rounds. This data is limited strictly to the technical information required.

Legal Authorities

Sjo77 will disclose required information to competent authorities — such as the police, courts, or regulatory bodies — when legally obligated to do so by law or a valid court order.

Business Transfer

In the event of a merger, acquisition, or sale of company assets, user information may be transferred to the successor entity. Users will be notified in advance should such changes affect how their data is handled.

All third parties granted access to sjo77 user data are required to comply with data protection standards equal to or exceeding those we apply ourselves.

5. Data Security

Protecting your data is not merely a legal obligation — it is the foundation of trust that builds a long-term relationship between SJO77 and our users. We continuously invest in robust security infrastructure to ensure your data remains safe at all times.

Technical Measures We Implement:

  • 256-bit SSL Encryption: All data transmitted between your device and sjo77 servers is encrypted using the TLS 1.3 protocol, making it unreadable to any party that intercepts the communication.
  • Secure Password Storage: Your password is never stored in plain text — we use a one-way hashing algorithm with a unique random salt for each account
  • Two-Factor Authentication (2FA): We support two-factor authentication for an added layer of protection during login
  • Real-Time Monitoring: Our threat detection system operates 24/7 to identify suspicious activity and respond promptly.
  • Data Segregation: Sensitive data is stored in an isolated environment, separate from public-facing platform components
  • Periodic Security Audits: We conduct regular penetration testing and security reviews by independent third-party security experts
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to also practise good digital hygiene — use a strong password, do not share your login credentials, and contact us immediately if you suspect any unauthorized activity on your account.

6. Cookies & Tracking Technologies

Sjo77 uses cookies and similar tracking technologies to enhance platform functionality and deliver a more personalized experience to users. The following are the categories of cookies we use:

Cookie Type Purpose Duration
Essential Cookies Enables core platform functions such as login sessions and account security Current session
Functional Cookies Saving user preferences such as language, theme, and display settings Up to 1 year
Analytics Cookies Collecting platform usage statistics for improvement purposes Up to 2 years
Performance Cookies Monitors page load speed and identifies technical issues Up to 6 months

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality and your gaming experience. For guidance on managing cookies in your specific browser, please refer to your browser's help section.

7. Your Rights as a User

Sjo77 fully recognizes and respects your rights regarding your personal information. Below are the rights you hold and how to exercise them:

1

Right of Access

You have the right to request a copy of all personal information we hold about you. Such requests will be processed within 14 business days.

2

Right to Rectification

If any of your information is inaccurate or outdated, you can update it directly through your profile settings or by contacting our support team.

3

Right to Erasure

You may request the deletion of your personal data, subject to record-keeping obligations required by law and account settlement requirements.

4

Right to Restriction of Processing

In certain circumstances, you may request that we limit how we process your data while a dispute is being resolved.

5

Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format for transfer to another service provider of your choice.

6

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will honor that choice immediately.

To exercise any of the above rights, please contact our support team via Live Chat. We may need to verify your identity before processing any data-related request to ensure the security of your account.

8. Data Retention Period

Sjo77 retains your personal information only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. Our general principles are as follows:

  • Active account data: Retained for the duration your account is active and in use
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial compliance and anti-money laundering requirements
  • KYC Documents: Retained for 5 years after account closure or the date of last verification
  • System activity logs: Retained for 12 to 24 months for security and investigation purposes
  • Customer support communications: Retained for 3 years for reference and quality control purposes
  • Closed account data: Deleted or anonymized within 90 days after all compliance obligations are fulfilled

Once the designated retention period has expired, your data will be securely deleted or fully anonymized so that it can no longer be linked to your identity.

9. Children's Privacy

The SJO77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If we find that we have inadvertently collected information from a minor, the account in question will be closed immediately and all related information will be deleted as soon as possible.

Parents or guardians who become aware that a child under their care has registered or accessed the SJO77 platform without authorization are requested to contact our support team immediately via Live Chat so that the account can be blocked and deleted without delay.

10. Amendments to the Privacy Policy

Sjo77 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle data. The "Updated" date shown at the top of this page indicates when the latest version takes effect.

When material changes are made to this policy, we will notify you via:

  • A clear notice on the platform's main page upon login
  • Email notification sent to the address registered to your account
  • In-app notifications on the SJO77 mobile app where applicable

Continued use of the SJO77 platform after the effective date of any amendments constitutes your acceptance of the updated terms. If you do not agree with the changes, please close your account and stop using our services.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. The sjo77 Privacy & Data Compliance Team is ready to assist.

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the sjo77 platform.
  • Email: [email protected] (response within 1–2 business days)

For formal requests relating to data protection rights such as access, correction, or deletion, please clearly state the type of request and provide the required identity verification information so we can process your request promptly and accurately.

We are committed to responding to all privacy-related inquiries within 5 business days. More complex requests such as data deletion may take up to 30 days to be fully resolved.

Why Your Data Is Safe with SJO77

Privacy protection is not just talk — this is the real system we use every day.

Military-Grade Encryption

All data transmitted between your device and sjo77 servers is protected with TLS 1.3 protocol and AES-256 encryption — the same technology used by leading financial institutions worldwide.

No Data Sales

Your personal data has never been and will never be sold, rented, or traded to advertisers or third-party marketing companies. Your information is used solely for purposes you have consented to.

Complete Control in Your Hands

You have full control over your personal data. Access, update, restrict, or delete your information at any time through your account settings or by contacting our team.

Independent Security Audit

Sjo77's security systems undergo regular penetration testing and audits by independent cybersecurity experts with no conflicts of interest. The findings are used for continuous improvement.

Integrated KYC Verification

Our KYC process uses advanced document verification technology to ensure only legitimate account owners can access and manage their accounts — protecting you from unauthorized access.

24/7 Real-Time Monitoring

Our security team and automated systems monitor account activity around the clock. Any unusual behavior is detected and preventive action is taken before any harm occurs.

Join sjo77 With Complete Confidence

Your data is protected. Your gameplay is secure. Register now and enjoy a responsible gaming experience.

Bahasa Melayu